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Archive for: May 2008

May 21, 2008

Comcast Customer Satisfaction Hits All-Time Low

Filed under: Forced Franchising Legislation, Uncategorized - 21 May 2008

Cable’s customer satisfaction is finally out of the basement — sort of.

Last year, the American Customer Satisfaction Index reported that cable had the lowest-scoring levels of customer satisfaction for the seventeen industries ASCI then studied. This year, cable satisfaction improved … Continue Reading…